Three ways for respondents to give feedback - all flowing into one confidential report.
Respondents choose whichever method suits them. Every response - online, mobile or paper - is collated into the same anonymous dataset.
The respondent receives a branded invitation email with a unique survey link. They complete the survey on a desktop or mobile browser.
Best for: colleagues, and patients comfortable with email.
The patient scans a QR code on a printed form or in-practice display. The mobile-optimised survey opens, pre-populated with the doctor's details. They complete it on their phone.
Best for: patients in the waiting room or consultation room with a smartphone.
The practice prints the survey form from the portal. The patient completes it by hand. Completed forms are scanned or photographed and uploaded back to the portal - the QR code on the form identifies the survey automatically.
Best for: patients without smartphones or who prefer paper.
The same workflow whether you self-manage distribution or hand it over to Feedback360.
Pick Self-Managed or Fully Managed, and either a single survey or both. Pay online and your account is created instantly.
Self-Managed: download branded survey forms with your unique QR code, or use the email tool. Fully Managed: upload your mailing list and Feedback360 takes it from there.
Colleagues and patients give feedback via the pathway that suits them - email link, QR scan or paper. Responses are anonymous.
Your portal shows live response counts across every channel. You'll know when enough feedback has been collected to produce a meaningful report.
Responses are collated and analysed. You receive a confidential summary report, a self-reflection questionnaire and a reflection brief for a development conversation.
Download from your portal. Use the reflection brief with a supervisor, mentor or clinical lead to turn feedback into practical improvements.
Choose the option that suits how much you want to manage yourself.
Self-Managed Fully Managed Compare pricing