Feedback should be more than a tick box
Doctors are expected to reflect, improve and respond to feedback throughout their careers. But collecting feedback can be time consuming, awkward and difficult to manage well.
Feedback360 provides a simple, independent process for gathering feedback from colleagues and patients, producing a clear summary that supports reflection, professional development and meaningful conversations with a supervisor, mentor or clinical lead.
A simple way to collect, understand and use feedback
Feedback360 supports doctors to gather feedback from the people they work with and care for.
Our process can include:
- colleague feedback
- patient feedback
- confidential feedback collection
- structured summary reporting
- reflection prompts
- a supervisor or mentor discussion framework
- optional anonymised group themes for practices, departments or colleges
The goal is simple: better feedback, better reflection and better care.
Who it is for
Designed for doctors, practices, hospitals and colleges
Doctors
Doctors who want structured feedback to support professional development, reflection, CPD, appraisal or quality improvement.
Practices and healthcare organisations
Organisations that want a simple, independent way to support feedback, patient experience and professional growth across a clinical team.
Hospitals and departments
Clinical leaders who want to support reflective practice, team culture, patient experience and quality improvement.
Vocational colleges and member organisations
Colleges that want to offer members a practical, branded feedback option without building or managing their own system.
Independent, confidential and development focused
Feedback360 is designed around trust.
Doctors need to feel safe receiving feedback. Patients and colleagues need to feel confident that their responses are handled appropriately. Organisations need useful insights without turning feedback into a punitive process.
Confidential
Feedback is collected and reported in a way that supports trust and professional reflection.
Practical
Reports are clear, readable and designed to help doctors identify themes, strengths and opportunities for improvement.
Development focused
Feedback360 is not a rating tool. It is designed to support learning, reflection and better clinical practice.
Flexible
Doctors can manage the process themselves or choose a fully managed service.
Scalable
Feedback360 can support individual doctors, small practices, hospital departments and college member groups.
Simple, transparent pricing
Four options to suit how much you want to manage yourself. Feedback360 always produces your report.
Self-Managed
Single survey
Colleague or patient feedback. You distribute via printed forms or the email tool.
Get startedSelf-Managed
Both surveys
Colleague and patient feedback. You distribute both.
Get startedFully Managed
Single survey
Provide a mailing list. Feedback360 handles distribution.
Get startedFully Managed
Both surveys
Mailing lists for both. Feedback360 manages end to end.
Get startedSee full pricing details · running a college or organisation? Talk to us about a partnership.